Responsible Gaming
Gaming Should Be Entertainment
At Luckywave, we believe that gaming should be enjoyable entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to understand that the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or bet more than you originally intended.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction) to access and use Luckywave. We take age verification seriously and comply with all UK gambling regulations. By using our site, you confirm that you meet the legal age requirements.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Repeatedly trying to win back money you've lost
- Spending more time or money on gaming than intended
- Hiding your gaming activity from friends or family
- Neglecting work, school, or personal relationships due to gaming
- Borrowing money to fund gaming
- Experiencing mood swings or irritability when not gaming
- Feeling unable to stop gaming despite wanting to
- Using gaming to escape stress, anxiety, or depression
- Lying about the amount of time or money spent on gaming
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools
Luckywave provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe to control spending.
- Loss Limits: Restrict the amount you can lose in a set period.
- Reality Checks: Receive periodic reminders of how long you've been gaming and how much you've spent.
- Self-Exclusion: Take a break or permanently exclude yourself from Luckywave and other participating operators via GamStop (see below).
- Account Closure: Permanently close your account if you wish to stop gaming.
Contact our support team to activate any of these tools.
Support Organisations
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and information for problem gambling. www.gamcare.org.uk
- GamStop: The UK's national self-exclusion scheme. Exclude yourself from all licensed online gambling operators. www.gamstop.co.uk
Australia
- Gambling Help Online: Counselling, support and information. www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council: Resources and support for problem gambling. www.responsiblegambling.org
United States
- National Council on Problem Gambling: Helpline and referrals to treatment services. www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction information and prevention. www.bzga.de
Take Action Today
If you believe you have a problem with gambling, or if someone you care about does, please reach out for help. There is no shame in seeking support. The organisations listed above provide confidential assistance to anyone affected by problem gambling.
Remember: Gaming should be fun. If it stops being enjoyable, it's time to seek help.